Quaker Steak And Lube

Ever since Ive been working there I have been having problems with management I am not one of the best but I come probably third of fourth of the best cooks yall may have hadAnd I have gave nothing but the upmost highest respect to those they are in the management position even my coworkers I ask a few simple questions but yet they get rude and disrespectful are used to clean thoroughly through everything and make it was clean and I have gave nothing but the upmost highest respect to those they are in the management position even my coworkers I ask a few simple questions but yet they get rude and disrespectful are used to clean thoroughly through everything and make sure the next morning it was clean for the Next shift that was coming on and basically all they want to do is cover up the mistakes it dont be clean food dont be stacked up to where it needs to be so we dont have to leave the line everybody is all corrupt it up there yes the customers may be right but all customers aint right and the big manager over quaker steak and lube chooses racism and skin Over respect and unity to make the job more efficient

on july 7th, 7 of us went to the location in Sevierville tn to celebrate my sons 18th birthday. we got seated right away as they were not busy at all.

received our drinks and appitizers quickly. waitress said she turned in our dinner options when she delievered the appitzers. now we waited 45 minutes yes 45 minutes for our food. in the meantime another table of 7 seated after us ate their sppitzers and main course and was waiting on their check to leave, 2 other tables of four that sat after us had their food, and a table of 5 seated while we were waiting for out food to come out, the waitress came by twice and said she has checked the window and our food isn't up yet.

I got up and went to front counter to complain and they said hold on they will get a manager to speak to me. well evidently the managers are ghost they never showed up. finally we got our food, my order was completely wrong period, don't know whos order that was, my daughters, her fiancé and my wifes food was cold as cold cuts, except the fries and they were hot. my granddaughters food was fine as my other daughters and my sons.

now a lady who said she was the co manager popped up after we asked the waitress for a manager to complain about the food. her reply was well they got behind on fires, no explanation on why others ate and we hadn't. she also said if want to eat the food just like it is she will take 20 percent off. she also acted like we were annoying her because we were complaining.

we told her to take the meals back that we were not going eat and take them off our bill. she then snatched the ticket and said fine and walked off.

she was very unprofessional and down right rude about everything only saying there is nothing she can do. never again will me or anyone I know visit this dump again